Scaffnet

About Us

About Scaffnet

The Best VOICE Solutions and Services Provider

At Scaffnet, we strive to transform the world of communications through our innovative solutions. Our expertise in voice network technology enables seamless and effective connectivity for businesses and individuals alike.

Driven by a commitment to excellence and continuous innovation, we enhance our offerings to keep our partners connected in a dynamic, ever-evolving voice landscape.

Join us as we revolutionize global communication and shape the future of connectivity!

Scaffnet, founded in 2010 and headquartered in Singapore, is a leading provider of telecom voice solutions and services. We specialize in offering personalized voice traffic solutions, meticulously tailored to align with our customers’ specific quality threshold requirements and unique traffic demands.

We maintain direct interconnections with leading telecom operators globally, ensuring stable, high-quality voice traffic across 40+ destination countries, with a strong focus on regions such as Asia, the Middle East, and Africa.

We are interconnected with over 150 partners, and our network is expanding rapidly, driven by the trust and confidence our partners have in us.

By utilizing our Customer-Specific Routing & Quality Optimizer™ Routing Engine, we deliver tailored, cost-efficient solutions designed specifically for Mobile Network Operators, as well as Tier 1 & Tier 2 telecom providers.

We annually manage over 700+ million paid minutes of voice traffic while maintaining an outstanding record of 100% customer satisfaction, showcasing our reliability and expertise in handling large-scale operations.

Our latest unique selling proposition lies in offering managed solutions for Fraud call Detection and Monetization Solutions. These innovative solutions enable telecom wholesale providers to effectively block flashcall traffic while driving substantial revenue growth.

Full Network Visibility
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Our Team

At Scaffnet, our success is driven by a dedicated and talented team of professionals who bring their expertise and passion to every project/functions. Meet the teams that make it all possible:

Sales Team

Our Sales Team is at the forefront of our business, building lasting relationships with clients and partners. They are dedicated to understanding the unique needs of each customer and providing tailored solutions that drive success. Their commitment to excellence and customer satisfaction ensures that our clients receive the best possible service.

Service Delivery Team

The Service Delivery Team is responsible for implementing and maintaining our voice network solutions. They work tirelessly to ensure seamless integration and optimal performance of our services. Their technical expertise and attention to detail guarantee that every project is completed to the highest standards.

Service Assurance Team

Our Service Assurance Team monitors and maintains the quality and reliability of our network services. They proactively identify and resolve issues to ensure uninterrupted and high-quality communication for our clients. Their dedication to excellence ensures that our services are always dependable.

Customer Success Management Team

The Customer Success Management Team is committed to ensuring that our clients achieve their desired outcomes with our solutions. They work closely with customers to provide support, guidance, and resources, helping them maximize the value of our services. Their focus on customer success drives long-term partnerships and mutual growth.

Sales Team

Our Sales Team is at the forefront of our business, building lasting relationships with clients and partners. They are dedicated to understanding the unique needs of each customer and providing tailored solutions that drive success. Their commitment to excellence and customer satisfaction ensures that our clients receive the best possible service.

Service Delivery Team

The Service Delivery Team is responsible for implementing and maintaining our voice network solutions. They work tirelessly to ensure seamless integration and optimal performance of our services. Their technical expertise and attention to detail guarantee that every project is completed to the highest standards.

Service Assurance Team

Our Service Assurance Team monitors and maintains the quality and reliability of our network services. They proactively identify and resolve issues to ensure uninterrupted and high-quality communication for our clients. Their dedication to excellence ensures that our services are always dependable.

Customer Success Management Team

The Customer Success Management Team is committed to ensuring that our clients achieve their desired outcomes with our solutions. They work closely with customers to provide support, guidance, and resources, helping them maximize the value of our services. Their focus on customer success drives long-term partnerships and mutual growth.

Routing and Rating Team

The Routing and Rating Team specializes in optimizing network routes and managing call rates. They ensure that our services are efficient, cost-effective, and deliver the best possible quality. Their expertise in routing and rating is crucial to our network's performance and affordability.

People Management Team

Our People Management Team is dedicated to fostering a positive and productive work environment. They support our employees' growth and development through training, career development, and well-being initiatives. Their commitment to our team's success is reflected in our company's vibrant and inclusive culture.

Sales Team

Our Team

At Scaffnet, our success is built on the foundation of a dedicated and talented team of professionals who infuse expertise and passion into every project and function.

Sales Team

Our Sales Team is at the forefront of our business, building lasting relationships with clients and partners. They are dedicated to understanding the unique needs of each customer and providing tailored solutions that drive success. Their commitment to excellence and customer satisfaction ensures that our clients receive the best possible service.

Service Delivery Team

The Service Delivery Team is responsible for implementing and maintaining our voice network solutions. They work tirelessly to ensure seamless integration and optimal performance of our services. Their technical expertise and attention to detail guarantee that every project is completed to the highest standards.

Service Assurance Team

Our Service Assurance Team monitors and maintains the quality and reliability of our network services. They proactively identify and resolve issues to ensure uninterrupted and high-quality communication for our clients. Their dedication to excellence ensures that our services are always dependable.

Customer Success Management Team

The Customer Success Management Team is committed to ensuring that our clients achieve their desired outcomes with our solutions. They work closely with customers to provide support, guidance, and resources, helping them maximize the value of our services. Their focus on customer success drives long-term partnerships and mutual growth.

Sales Team

Our Sales Team is at the forefront of our business, building lasting relationships with clients and partners. They are dedicated to understanding the unique needs of each customer and providing tailored solutions that drive success. Their commitment to excellence and customer satisfaction ensures that our clients receive the best possible service.

Service Delivery Team

The Service Delivery Team is responsible for implementing and maintaining our voice network solutions. They work tirelessly to ensure seamless integration and optimal performance of our services. Their technical expertise and attention to detail guarantee that every project is completed to the highest standards.

Service Assurance Team

Our Service Assurance Team monitors and maintains the quality and reliability of our network services. They proactively identify and resolve issues to ensure uninterrupted and high-quality communication for our clients. Their dedication to excellence ensures that our services are always dependable.

Customer Success Management Team

The Customer Success Management Team is committed to ensuring that our clients achieve their desired outcomes with our solutions. They work closely with customers to provide support, guidance, and resources, helping them maximize the value of our services. Their focus on customer success drives long-term partnerships and mutual growth.

Routing and Rating Team

The Routing and Rating Team specializes in optimizing network routes and managing call rates. They ensure that our services are efficient, cost-effective, and deliver the best possible quality. Their expertise in routing and rating is crucial to our network's performance and affordability.

People Management Team

Our People Management Team is dedicated to fostering a positive and productive work environment. They support our employees' growth and development through training, career development, and well-being initiatives. Their commitment to our team's success is reflected in our company's vibrant and inclusive culture.

Sales

Plays a crucial role in cultivating and maintaining strong relationships with clients and partners.
Adopts a customer-centric approach, focusing on understanding each client’s unique needs to deliver tailored solutions that ensure success.
Demonstrates a commitment to excellence by consistently providing exceptional service and achieving top-tier customer satisfaction.

Customer Success Management

Dedicated to assisting clients in achieving their goals through our solutions.
Provides consistent support, guidance, and valuable resources.
Focuses on maximizing the value of our services for clients.
Builds enduring partnerships through a commitment to customer success.

Routing and Rating

Specializing in optimizing network routes and managing call rates, the team ensures seamless efficiency and cost-effectiveness.
Their expertise guarantees exceptional service quality, contributing to the overall performance and affordability of network solutions.
Their role is integral to delivering reliable and optimized services tailored to the needs of clients.

Service Delivery

Specializes in implementing and maintaining voice network solutions.
Ensures seamless integration and optimal performance through relentless efforts.
Focuses on delivering every project to the highest standards of quality.
Demonstrates technical expertise and attention to detail in every aspect of service delivery.

Service Assurance

Committed to ensuring the reliability and quality of network services.
Proactively monitors the system to identify and address potential issues efficiently.
Ensures uninterrupted and high-quality communication for clients through constant vigilance and expertise.
Plays a crucial role in maintaining dependable and seamless network performance.

People Management

Committed to cultivating a positive and empowering workplace environment.
Advocates for employee growth through training, career development, and well-being initiatives.
Strives to foster a vibrant and inclusive company culture that supports collaboration and success.

Sales Team

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Happy Partners

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Handled Traffic (Mm)

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Countries Coverage

Why Choose Our Team

We provide the Best VOICE Solutions and Services across the Globe.

At Scaffnet, we firmly believe that our success stems from the diverse expertise and collaborative spirit of our team. Each member brings unmatched passion, dedication, and professionalism to their role, which drives our achievements forward. United by a shared commitment, we deliver exceptional voice network solutions and consistently create meaningful value for our clients and partners.

Our Team

Professional Team

Edgar Warren

Evernet Manager

Leslie Alexander

Evernet Secretary

Wade Cooper

Evernet Technician

Devon Lane

Evernet Marketing

Our Partners

Do you Assess Networks to get the best of services at competitive rates?

The wholesale voice market has evolved significantly in the last decade, with more players entering each year. Supplier selection plays a crucial role in serving customers. Unlike the past, when traffic had to be terminated through a single operator, today there are many options. However, not all operators provide the best quality or opportunities.

Scaffnet uses a superior supplier grading technique and innovative routing mechanism to match suppliers with customer expectations. By assessing and adapting to dynamic network conditions, we ensure the best services at competitive rates, eliminating revenue loss due to issues like false charging and poor quality.

Do you use Innovation to solve routing issues of your network?

The Ford Model-T revolutionized the automobile industry in 1908. By 1918, it dominated half of the US car market, but production ceased in 1927 due to better alternatives—a testament to the power of innovation.

In wholesale voice, routing is crucial for traffic termination. A network with no traffic might face issues either within its own infrastructure or its suppliers’. The key to resolving this lies in the routing mechanism deployed.

Some routing mechanisms include:
Static Routing: Fixed routes with no changes.
Dynamic Routing: Adapts to changing network conditions. Examples:
Simple Equation Based: Converts input parameters into a unique value for routing decisions.
Linear Programming: Provides a realistic fit for given situations, considering dynamic constraints.

Other advanced techniques exist, but Scaffnet’s innovative routing mechanism stands out. Though details are confidential, it surpasses most methods, adapting to customer traffic patterns to meet expectations.

Scaffnet leverages innovation to solve routing issues effectively.

Do you Grade Quality of Networks to that of a diamond?

Just like the Gemological Institute of America (GIA) grades diamonds using the 4C’s (Carat, Clarity, Cut, and Color), we believe in grading the quality of our suppliers’ networks. Unlike standard metrics like ASR and NER, which focus on efficiency, we prioritize measuring the quality of the network.

Key parameters for grading supplier networks include:

Efficiency, Quality, Cost Effectiveness, Capacity, Operational Friendliness

By focusing on these parameters, we improve network efficiency and build credibility with our customers. Scaffnet goes beyond standard metrics to provide a holistic evaluation, ensuring that even if efficiency metrics are skewed, the true network quality is reflected.

Every call through Scaffnet’s network is graded on these parameters, ensuring suppliers meet customer expectations. This approach helps prevent bad experiences, maintains customer confidence, and sets us apart in a competitive market.

Do you Measure Performance in Time Spent by your Customer using the network?

Communication is the exchange of thoughts, messages, opinions, or information, influenced by factors like environment, medium, behavior, tone, and shared understanding. In telecommunications, a clear, echo-free network is vital for effective communication.

At Scaffnet, we prioritize quality voice measurements to ensure an optimal medium for our users. We measure parameters such as R-factor, Packet Drop Count, Error Packet Count, Latency, and Packet Delay Variance. Our innovative call routing mechanism selects the best medium to meet customer expectations.

By focusing on these parameters, we ensure high-quality communication, enhancing the overall customer experience.